Ditch the Coins.

Join the Future.

Our proprietary laundry card is FREE and can be used at many Ladybug locations! Click Here to see which locations.

-Track your spending
- Stop juggling quarters
- Earn Rewards
- Pay using Cash, Card, and EBT

Our Card Policy

Laundry Made Simple

  • How do I use this new payment method?

    There are self-serve Payment Centers located in your local store. Follow the prompts on the Payment Center screens to get a new card, and select your payment method. You can use cash, credit/debit cards, or even EBT. For a complete tutorial, watch this video----> Laundry Card Video

  • What type of payment methods do you accept?

    We accept Cash, Credit Cards, Debit Card, and EBT! 

  • What happens if I lose my card?

    Make sure to register your card as soon as you get it! You can register your card at the Payment Center. Make sure to include your phone or email. You can also register your card HERE. If you lose your card select "Replace Card". You will receive an email or text for verification, and be able to get your old balance on a new card. Our cards cost us $1 per card, so we do charge a $2 replacement fee if you want to get a new card to replace a lost card.

  • Can I reuse this card?

    YES! Please use the same card for every visit. This helps us keep costs down. We do not charge for our laundry card and want to keep it that way!

  • Can I pay with my phone instead?

    Yes! Download the Laundry Cat App Here! Available for most smart phones. You can load your App with a Credit Card, or load your App with Cash via the Payment Center!

  • Can I check my card balance from home?

    Yes! You can check your card balance from anywhere at www.laundrycat.com.  From this website, you can opt in for text messages when your washer/dryer is done, check patterns and trends of how busy the store is, and more!

  • Can I get refunds put back on my Laundry Card if I have a problem?

    YES! Click here for our Refund Request page!

  • Can I get a refund on the balance left on my card?

    If you are a "1 time customer" and don't plan on using our facilities regularly, we recommend loading only the value you plan on spending. 


    Due to credit card fees and regulations, we cannot issue back money loaded with a credit card. Treat this card as a "gift card" purchase if you are using a credit card, debit card, or EBT. 


    If you load your card with cash and would like your balance returned to you, fill out this form or talk with a store attendant. Cash refunds will be in the form of a check mailed to your residence. Please allow 7-10 business days for your payment to arrive after it has been approved.

  • What else can my card do?

    Our Laundry Card allows you to purchase anything in the store- Washers, Dryers, Vending Machines and also allows you access to our restrooms at certain locations!

Ditch the Card, Download the App!

Download the Laundry Cat App to pay with your phone, monitor your balance, and check availability before you even leave the house!